IT SUPPORT & ADMINISTRATION SPECIALIST
Full time · Remote
About the role
As our IT SUPPORT & ADMINISTRATION SPECIALIST, you will be the backbone of our daily digital operations. You will ensure our remote team stays connected, secure, and productive by managing user access, resolving technical glitches, and maintaining our software tools. This role requires a self-motivated problem solver who can work independently to keep our technical workflows running without a hitch.
Responsibilities
Optimize Digital Infrastructure • Manage and configure cloud-based tools, communication platforms, and user accounts. • Monitor system performance and implement software updates or security patches. • Maintain accurate documentation of IT inventories, licenses, and access credentials. Resolve Technical Issues • Provide timely tier-1 and tier-2 technical support to remote team members via chat or video. • Troubleshoot operating system errors, network connectivity bugs, and software glitches. • Guide non-technical staff through step-by-step solutions to restore their workflow.
Requirements
• Education: OND, HND, or BSc in Computer Science, Information Technology, or a related field. • Experience: Minimum of 2 years of proven experience in IT support, helpdesk, or system administration. • Hardware: Must own a high-functioning personal laptop or have reliable, unrestricted access to a computer capable of handling administrative tasks. • Skills: Strong knowledge of Windows/Mac OS, cloud tools (like Google Workspace or Microsoft 365), and remote desktop software. • Infrastructure: Excellent internet connectivity and a reliable power setup to sustain remote work hours.
Benefits
• Competitive monthly salary of ₦300,000 monthly. • 100% remote work flexibility with no commute stress. • Opportunities for professional growth and skill acquisition. • Collaborative and inclusive digital work culture. 📩 READY TO JOIN US? If you’re passionate about IT SUPPORT & ADMINISTRATION SPECIALIST! 🚀, we’d love to hear from you! Apply now and become part of our growing team.